Event registration services

Please read our policy on credit card processing services.

  1. As soon as you decide to use our registration services, please email sara.putnam@uconn.edu.
    • We'll make an appointment to create the site about a month before you want registration to begin.
    • This is for a registration site only; if you need an event site for agenda, directions, etc., you can request it at the same time from our web team
  2. At the meeting to create the registration site, event coordinators must provide the following information. Items are listed below FYI; please submit the information using this form.
    • Name of the event
    • Date(s), time(s) and place(s), including full address, of the event
    • Names, email addresses and phone numbers of program contacts to whom registrants may direct questions
    • Names and email addresses of event coordinators to receive email notifications as registrations are submitted (not necessary, but most event coordinators request it)
    • Maximum number of attendees
    • Dates registration will open and close
    • Registration fee amount(s): Regular, early bird, student, group rate, etc.
    • Will group registrations be allowed? If, what is the maximum number in a group?
    • Will registration refunds will be allowed? If so, how much and in what circumstances. (Please remember that our office must recover 5% percent of any refunds to cover our costs.)
    • Do you need to collect data beyond contact info? I.e., is registrant a student or senior citizen, organization affiliation, CEU credits requested, wants lunch, dietary restrictions, etc.
    • If applicable and pre-event signup is required, titles and times of breakout sessions
    • KFS account into which registration fees will be deposited
    • Introductory text for the registration site home page (see sample at right)
  3. When the registration site is complete (a few days to a week), we will email you a link for testing.
  4. During the registration period, upon email request from the coordinator we will send a complete list of all registrants.
  5. Occasionally someone will get in touch with you saying they’ve had a problem registering. This is usually due to credit card or browser issues or user error. Please email sara.putnam@uconn.edu and lori.barlow@uconn.edu, and we’ll address the issue.