Contact

In the event that your question isn't answered below, please find the question and answer that most closely applies to your problem in order to determine who to contact.

Frequently Asked Questions

What do if the deadline is imminent and something isn't working?

On rare occasions, a problem on your end or our end may prevent you from submitting the application online. If this is the case, you can cover yourself by emailing your responses manually (e.g., type responses into an email or word document, fill out a printed copy of the form and scan it) and sending it to nicholas.hanna@uconn.edu. From there, we will make reasonable efforts to provide you the fix/extension to enter the data into the system or to enter the data on your behalf. Whether your case warrants an extension is at our discretion but we certainly don't want to exclude people based matters beyond their control.

Was my form successfully submitted?

If, after clicking "submit", you are taken to a page with a success message, then we have received and recorded your submission. Most forms do not send a confirmation email.

Given the scale of applications that come in, asking for a manual confirmation is discouraged unless after clicking "submit" you were taken to a page that indicated an erroneous or ambiguous status. If you did receive an error message, you should contact nicholas.hanna@uconn.edu for help in resolving the error.

Any additional communications about the status of your submissions should be directed to the office, department or committee who will be receiving your submission once the deadline is reached. You can find this contact information on the page of the form you are filling out or in the email or webpage that led you to the form in the first place.

Why can't I see my submission in "My Submissions"?

When this application was first created, all submissions were linked to a NetID, so when you logged in later, you'd be able to see your past submissions and even edit them. Since then, some forms have come along that are open to individuals outside of UConn and those forms do not collect NetIDs, therefore, those submissions will not show up in your "past submissions" section.

I made an error in my submission, how can I revise it?

Go to the link you originally visited to submit the form. (Where possible, this may pre-populate with answers from your previous submission.) Input the correct information and press submit. This will either revise your existing submission or send a new one, in which case, we will look at the most recent one. (The exact behavior is up to the individual who created the form you are using.)

I received an error message when submitting my form, what do I do?

Contact nicholas.hanna@uconn.edu with information about the error you received as well as the form you're trying to submit, your name and, if you have one, your netID.

Why are there are extraneous characters in my submission?

Unfortunately, with the number of systems and platforms these forms go between, encoding errors sometimes occur which add extra characters. Those who review the applications understand this and will see the same from other submissions, so don't worry too much about it. In many cases, the interface in which your submissions are actually reviewed will have additional measures to mitigated this. One thing that you can do to minimize this is avoid copy-pasting from a word processor which often adds additional characters behind the scenes. Instead, try to type your repsonses directly into the fields of the form.

Do you accept (x) as a response to (question)?

Please contact the office, department or committee who will be receiving your submission once the deadline is reached. You can find this contact information on the page of the form you are filling out or in the email or webpage that led you to the form in the first place.

What do you mean by (question)?

Please contact the office, department or committee who will be receiving your submission once the deadline is reached. You can find this contact information on the page of the form you are filling out or in the email or webpage that led you to the form in the first place.

What is the timeline and process for responding to or acting on my submission?

Please contact the office, department or committee who will be receiving your submission once the deadline is reached. You can find this contact information on the page of the form you are filling out or in the email or webpage that led you to the form in the first place.

What criteria will my submission be considered against?

Please contact the office, department or committee who will be receiving your submission once the deadline is reached. You can find this contact information on the page of the form you are filling out or in the email or webpage that led you to the form in the first place.